BirdDog Support
Get help with access, account questions, privacy requests, messaging, or the BirdDog platform.
Contact BirdDog Support
BirdDog is operated by Jeremiah Minogue.
- Email: sales@birddog.works
- Phone: (719) 565-9274
- Mail: 283 W. Ben Hogan Dr., Pueblo West, CO 81007
- Support hours: 7:00 a.m. to 4:00 p.m. Mountain Time, Monday through Thursday
BirdDog Field mobile app
BirdDog Field accounts are normally issued by an employer or customer organization. For help with sign-in, first confirm that you are using the account provided by your organization and that the device has an internet connection for its first sign-in.
Camera and foreground location permissions support clock photos, job-site verification, tool workflows, and report attachments. These permissions can be managed in iOS or Android settings. Push notifications can also be managed in device settings.
BirdDog Field is designed to preserve authorized work while connectivity is unavailable and synchronize it when the device reconnects. If saved work will not synchronize, include the approximate time, project, device type, and the message shown in the app when contacting support. Do not uninstall the app or use Forget This Device until support confirms that pending work has synchronized.
What to include
For faster routing, include your name, company, account email, the feature involved, and a short description of the problem. Do not email passwords, access tokens, full payment details, or highly sensitive project documents.
Account access
If your BirdDog account is managed by your employer or another customer organization, that organization's BirdDog administrator may be able to restore access or change your role. Contact us if you are unsure who manages the account.
Privacy and deletion
Review the Privacy Policy or use the Data Deletion page to request deletion of an account and associated personal information.
SMS help
Reply HELP to a BirdDog text message for help and STOP to stop messages from that sender. Message and data rates may apply. See the SMS Terms.
Security reports
If you believe you found a security issue, email sales@birddog.works with a concise description and steps to reproduce. Do not access or alter data that does not belong to you.