Account and Data Deletion

How to submit a request

1. Email sales@birddog.works from the address associated with the BirdDog account.
2. Use the subject “BirdDog account deletion request.”
3. Include your name, company, and account email. Do not send a password.
4. Complete any reasonable identity-verification step we provide.

What happens next

After verifying the request, BirdDog will delete or de-identify the account and personal information that is not required for an ongoing customer relationship or a legitimate legal, security, audit, payroll, accounting, or contractual purpose. Deactivating access alone is not treated as completion of a deletion request.

Organization-managed accounts

Many BirdDog accounts are issued and managed by an employer or customer organization. We may coordinate with that organization to verify authority and determine which business records it is legally required to retain. A user may still submit a request directly through this page.

Information that may be retained

Limited records may be retained when reasonably necessary for tax, payroll, timekeeping, construction recordkeeping, safety, fraud prevention, security, dispute resolution, or other legal obligations. Where feasible, retained records will be minimized or de-identified. Backup copies may persist for a limited period before routine deletion.

Questions

For questions about deletion or other privacy choices, review the Privacy Policy, email sales@birddog.works, or call (719) 565-9274. Support hours are 7:00 a.m. to 4:00 p.m. Mountain Time, Monday through Thursday.